class AIAgent {
  constructor(config) {
    this.name = config.name;
    this.language = config.language || 'en';
    this.persona = config.persona || 'professional';
    this.knowledgeBase = config.knowledgeBase || [];
    this.conversationHistory = [];
    this.leadQualificationCriteria = config.leadQualificationCriteria || {};
    this.integrations = config.integrations || {};
    this.responseTime = config.responseTime || 240; // 4 minutes in seconds
  }

  async processIncomingLead(leadData) {
    console.log([${this.name}] Processing new lead: ${leadData.email});
    
    // Score the lead based on qualification criteria
    const score = this.qualifyLead(leadData);
    
    // Determine appropriate response based on lead score
    const response = await this.generateResponse(leadData, score);
    
    // Send response through appropriate channel
    const deliveryResult = await this.deliverResponse(leadData, response);
    
    // Schedule follow-up if needed
    if (score > 70) {
      this.scheduleFollowUp(leadData, 'high_priority', 24); // hours
    } else if (score > 40) {
      this.scheduleFollowUp(leadData, 'medium_priority', 48);
    } else {
      this.scheduleFollowUp(leadData, 'nurture', 72);
    }
    
    return {
      leadId: leadData.id,
      score: score,
      responseTime: deliveryResult.responseTime,
      nextAction: deliveryResult.nextAction
    };
  }
}